PRIVACY POLICY

Privacy Policy

BIKOREA processes personal information only where necessary and manages it responsibly.

1. Purpose of processing

BIKOREA processes personal information only as needed to respond to and discuss inquiries concerning Korea market development, sales representation, technical and quality matters, import and supply operations, and partnership proposals.

2. Categories of personal information

The website inquiry form displays fields for name, company, country, email, phone, business type, industry, inquiry type, message and an optional attachment. The current form performs on-screen validation only and does not transmit or store entries on a server. If you contact us directly by email or phone, we may process the contact details and inquiry information that you provide.

3. Basis for processing

We process personal information with your consent or to the extent necessary to respond to a consultation or business discussion that you request.

4. Retention and deletion

Information entered in the website form is not transmitted to or stored on a server. Information received directly by email or phone is retained for one year after the inquiry is closed for follow-up and dispute handling, and is then securely deleted without undue delay. A longer period applies only when required by applicable law.

5. Third-party disclosure and service providers

BIKOREA does not provide personal information to third parties as a general rule. Service providers required to operate the website and company email may technically process information. We will update this policy if the service configuration changes or a separate inquiry-delivery function is introduced.

6. Your rights

You may request access, correction, deletion or restriction of your personal information. Contact the Privacy Officer below by email or phone, and we will respond without undue delay after verifying the requester.

7. Security measures

BIKOREA limits processing to necessary information and applies reasonable safeguards including access control, account protection, HTTPS transport protection and deletion after the retention period.

8. Cookies and analytics

BIKOREA does not intentionally use analytics or advertising cookies at this time. Essential technical information may be processed by the hosting environment to provide the website. We will revise this policy before introducing analytics tools.

9. Changes to this policy

If this policy changes, notice will be provided on this website before the revised policy takes effect.